Official app support
How can we help?
For help with Box Fan Sounds (White Noise), email the support address below. The app itself does not require an account or login.
Before emailing
Including the following non-sensitive details can help us understand the issue:
- Your iPhone model
- Your iOS version
- The app version, if available
- A short description of what happened and the steps that led to it
Please do not send passwords, payment-card details, Apple Account credentials, or sensitive health information.
Purchase support
Unlock Unlimited Playback is a one-time, non-consumable in-app purchase. Apple processes App Store payments. CSTE Enterprises and the developer do not receive your full payment-card information.
For billing, refund, or Apple Account questions, visit Apple’s Billing and Subscriptions support. For an issue with access to an in-app feature, contact us at support@csteenterprises.com.
Privacy summary
The app does not require an account and does not collect personal data. It does not contain advertising, analytics, or tracking. See the Box Fan Sounds Privacy Policy for complete details.